Privacy Policy
Last updated: January 2025
At Salon Ally, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect information when you use our service.
1. Information We Collect
For Salon Clients (End Users)
- Assignment Information: Which seat/stylist/public area you're at (via QR code parameter)
- Service Selection: Which service type you selected (Color, Cut, Keratin)
- Product Interests: Which products you showed interest in
- Device Information: Basic device type for optimization (mobile/desktop)
- Optional Name: Only if you choose to provide it at checkout
Important: We do NOT collect email addresses, phone numbers, or any other personal contact information from salon clients unless explicitly provided.
For Salon Owners & Staff
- Account Information: Business name, email, password (encrypted)
- Product Catalog: Your products, prices, and configurations
- Analytics Data: Aggregated usage statistics for your salon
- Billing Information: Not collected at this time
2. How We Use Information
Client Data Is Used To:
- Show relevant product recommendations based on service type
- Generate tickets for front desk staff
- Track which stations generate sales (no personal tracking)
- Improve our educational content
Salon Data Is Used To:
- Manage your account and provide the service
- Generate analytics and insights for your business
- Process payments and manage subscriptions
- Provide customer support
3. Data Storage & Security
- Each salon's data is stored in an isolated database
- All data is encrypted in transit (HTTPS/TLS)
- Passwords are hashed using industry-standard bcrypt
- Regular automated backups with encryption
- Servers hosted on secure cloud infrastructure with SOC 2 compliance
4. Data Sharing
We do NOT:
- Sell any data to third parties
- Share client interests with other salons
- Use client data for marketing without explicit consent
- Share data between different salon accounts
We only share data:
- With your explicit consent
- To comply with legal obligations
- With service providers who help us operate (e.g., hosting, payment processing)
5. Data Retention
- Client Session Data: Deleted after 30 days
- Analytics Data: Aggregated and anonymized after 90 days
- Salon Account Data: Retained while account is active + 90 days
- Backups: Rotated every 14 days
6. Your Rights
You have the right to:
- Access your data
- Correct inaccurate data
- Request deletion of your data
- Export your data in a standard format
- Opt-out of analytics tracking
7. Cookies
We use minimal, necessary cookies:
- Session Cookies: To maintain your session while using the app
- Preference Cookies: To remember your settings (like sound preferences)
- Affiliate Cookies (marketing site only): If you visit from an affiliate link (e.g., with
?ref=CODE), we set a referral cookie to attribute pricing and inquiries to the referring partner. This cookie contains only the referral code and expires after 60 days (or a shorter period if configured).
We do NOT use advertising cookies. Referral cookies are used solely for affiliate attribution on the marketing site and are not present in the in‑salon app.
8. Children's Privacy
Our service is not directed to individuals under 16. We do not knowingly collect information from children under 16.
9. Changes to This Policy
We may update this policy from time to time. We will notify salon owners of any material changes via email.